Shipping policy

HelloMocku sells digital products only. No physical items are shipped.

After completing your purchase, you will receive access to your files through a download link sent to the email address used at checkout. In most cases, digital products are available immediately after payment confirmation.

Please make sure your email address is entered correctly before completing your order. If you do not receive your download link, please check your spam or promotions folder first.

Because our products are delivered digitally, there are no shipping costs, delivery times, customs duties or physical tracking numbers.

If you experience any issue accessing, downloading or opening your files, contact us at info@hellomocku.com and we will help you as soon as possible.